Privacy Policy

Legal disclaimer

INTRODUCTION

This Privacy Policy explains how Worklistic (“we”, “us”, “our”) collects, uses, discloses, and safeguards personal information when you use our website, www.worklistic.com (“Site”). It applies to all visitors, registered users, and other individuals who interact with our services (“Users”). By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

WHO WE ARE

We are a workplace wellbeing company headquartered in the United Kingdom, providing resources and tools aimed at improving organisational and individual wellbeing. Our services may include wellbeing assessments, content relating to mental health or stress management, and programmes or coaching initiatives that you can voluntarily opt in to.

PERSONAL DATA WE COLLECT

We may collect information you provide directly (for example, when you create an account or respond to questionnaires) and information collected automatically (such as IP addresses and usage data).

This includes:

Details you submit while registering (name, email address, and password).
Wellbeing-related data you voluntarily share through assessments or feedback forms (e.g., stress levels, personal goals).
Communications data if you contact us or use our chat or support tools.
Technical data, such as browser type, device information, and pages viewed, which is generally gathered via cookies and similar technologies.

Some of the information you provide may be considered “special category data” under UK data protection law if it reveals or pertains to your health. Where applicable, we take extra precautions to secure such information.

OUR LEGAL BASES FOR USING YOUR DATA

We process personal data only where we have a lawful basis under UK GDPR and the Data Protection Act 2018. This may include:

Your consent, where you have clearly agreed to our collection and use of specific types of personal data.
Contractual necessity, to provide our services or fulfil our obligations when you register or engage with certain wellbeing programmes.
Legitimate interests, where the processing is within our reasonable business interests and not overridden by your fundamental rights.
Legal obligations, where we must comply with laws or regulations requiring data processing or disclosure.

HOW WE USE YOUR DATA

We use the data we collect to provide and improve our wellbeing services, personalise your experience on the Site, process your inquiries, communicate with you (for example, about updates or promotional information, where you have consented), and maintain the security and integrity of our platform. We also analyse usage patterns and trends to enhance and develop future services.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and related technologies to remember your preferences, analyse Site usage, and tailor content or recommendations. Some cookies are essential for the Site’s functionality. Others, such as analytics cookies, are optional and may be used only with your consent. You can disable non-essential cookies through our cookie banner or your browser settings, though doing so may limit certain features.

WHO WE SHARE YOUR DATA WITH

We may share your information with trusted third-party service providers who perform functions on our behalf, such as cloud hosting, analytics, and email communications. These providers receive only the data necessary for them to perform their specific tasks and must agree to keep your information confidential and secure. If Worklistic undergoes a business transaction such as a merger, acquisition, or sale of assets, your personal data may be transferred as part of that process. We may also share data when required by law or to respond to legitimate legal requests.

INTERNATIONAL TRANSFERS

Your personal data may be transferred outside the United Kingdom if, for example, our service providers maintain servers or operations in other countries. Whenever such transfers occur, we take steps to ensure that appropriate safeguards are in place so that your data is treated securely and in accordance with this Privacy Policy.

DATA SECURITY

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, or alteration. These may include access controls, encryption of sensitive data, and ongoing security assessments. However, no system can be completely secure. We continuously review and improve our safeguards to stay up to date with industry best practices.

DATA RETENTION

We retain personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations. If you would like us to delete your personal data sooner, you may contact us to request erasure, and we will consider your request in line with applicable laws.

YOUR RIGHTS

Under the UK GDPR and other relevant data protection laws, you have certain rights regarding your personal data, which may include the right to access, correct, or delete the information we hold about you, or to restrict or object to our processing activities. You may also have the right to data portability in certain circumstances. If you have provided consent for specific processing, you can withdraw that consent at any time. To exercise any of these rights, please contact us at info@worklistic.com. We will respond in accordance with legal requirements.

COMPLAINTS

If you have concerns about how we handle your personal data, we encourage you to contact us first so we can address them. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection matters, at ico.org.uk.

CHILDREN’S PRIVACY

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect or process personal information from children under 16. If you become aware that a child under this age has provided us with personal data, please contact us so we can take steps to remove such information.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect new legal requirements or changes in our services. Any modifications will be posted on this page with a new “Last Updated” date. By continuing to use our Site after any updates, you acknowledge and agree to the revised terms.

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal data, you can contact us at info@worklistic.com. You may also write to us at our UK business address if you prefer to reach us by post.